A book by Rav Bains, founder of We Tranxact

The Next Transaction

Mastering AI in E-commerce and Beyond

The Next Transaction explores AI, ecommerce and business payments. If you run an online business, start with the companion checklist below. Use it to review the checkout you have today or to ask better questions before choosing a new provider.

Read the free payments checklist View the book on Amazon UK

Cover of The Next Transaction: Mastering AI in E-commerce and Beyond by Rav Bains

Five questions to ask before changing your online payment setup

Use this checklist with your current provider and any providers you are considering. Ask each one the same questions and compare the answers against how your business actually takes payments.

  1. Will it fit the way customers pay? Test the checkout on a phone and a desktop. Ask which payment methods are supported, how failed payments and refunds are handled, and whether subscriptions or saved cards can be moved if you switch.
  2. What will it cost on a normal month? Compare proposals using the same sales volume, number of payments and mix of cards. Include gateway charges, monthly minimums, refunds, disputes, currency conversion and any fees for leaving your existing contract.
  3. How do the fraud controls make decisions? If the provider uses automated or AI-assisted checks, ask what they flag, whether you can review a decision and who helps when a genuine customer is blocked. Check what you can see in the dispute dashboard.
  4. When does the money reach your bank? Ask for the payout schedule, any reserve and the conditions for release. Check that the reports let your team match sales, fees, refunds and payouts without having to piece them together by hand.
  5. Who helps when something goes wrong? Before signing, ask who handles the integration and what support is available for checkout failures, payout questions or a migration. Ask for a named escalation route and agree how you would test the switch.

Want a second opinion on your online payments?

Tell us how your customers pay and what you want to improve. We’ll explain the costs and terms worth checking, what each provider still needs to confirm and who can help after setup. If keeping your current setup makes more sense, we’ll say so.

Ask We Tranxact to review your setup

Explore ecommerce payments · About Rav Bains and We Tranxact

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Rav Bains
Rav Bains is the founder and senior payments consultant at We Tranxact. He helps UK and European businesses compare merchant accounts, card machines, ecommerce gateways, virtual terminals and specialist payment routes. His work covers everyday retail and online payment needs as well as more complex sectors, with a focus on provider fit, transparent commercial terms, underwriting readiness and practical support.
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