Visa Claims Resolution (VCR), the new Visa chargeback process came into effect as of 15 April 2018, All disputes will be processed through the VCR and it will be moderated by Visa’s automated tool, Visa Resolve Online (VROL). Feel free to read this article carefully as it explains how VCR will affect your business. So What is […]
Where Do Chargebacks Come From? See below for reasons for a chargeback dispute: A cardholder makes a purchase, then suffers from “buyer’s remorse,” regretting the purchase but not really wanting to confront the merchant. The consumer claims that the transaction is unauthorized and files a chargeback. The bank issues a chargeback with a fraud-related reason […]